Privacy policy

  1. Information We Collect
  2. a) Personal Information

We may collect the following personal data when you register or make a purchase:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party payment gateways)
  1. b) Non-Personal Information

We may also collect non-identifying information, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Send promotional emails (you can opt out anytime)
  • Prevent fraud and ensure security
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Track website performance and analytics
  • Remember your preferences and login info
    You can manage cookie preferences through your browser settings.
  1. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Trusted service providers(e.g., payment processors, delivery partners)
  • Legal authoritiesif required to comply with the law or protect our rights
  • Marketing partners, with your consent, for targeted advertising
  1. Payment Security

All transactions are processed through secure payment gateways and are not stored or processed on our servers.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of data processing
  • Withdraw consent at any time (e.g., for marketing emails)

To exercise these rights, please contact us at totalfreshonlinestore@gmail.com.

  1. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  1. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

  1. Children’s Privacy

Our services are not intended for individuals under the age of [13/16 depending on location]. We do not knowingly collect data from children.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

  1. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

Email: totalfreshonlinestore@gmail.com
Phone: +91-99477 84566
Address: AYANNUR, CHERUPUZHA,KAMBALLUR, KASARGOD, KERALA Pin: 670511